This category only includes cookies that ensures basic functionalities and security features of the website. Wates Living Space has launched a new service to help social landlords to prepare their housing stock to meet zero carbon obligations. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. If you are a leaseholder check the repair responsibilities (PDF, 208.2 KB). The contract, which is valued at 167 million over 10 years will split the town into two areas, with Mears delivering . Wates has completed a major social housing refurbishment programme that has given a new lease of life to the Ben Street neighbourhood in Clayton, with Wates Living Space handing over the revamped homes four weeks ahead of schedule. The number of organisations that expressed interest in the tender. Contact a solicitor experienced in council housing disrepair claims to find out more. If you are unable to use the portal to report your repair, you can report your repair to us by telephone on 01709 336009. Wates Living Space, is continuing to grow its presence in London with an appointment to carry out fire safety works on behalf of Barnet Homes. For further information and guidance see Bogus callers and phone fraudsters. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Small repairs and odd jobs Domestic help Meals delivery All services . Dear Crawley Borough Council, A contract was awarded by Crawley Borough Council to Mears covering the management of responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April 2020. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. Expressions of dissatisfaction are treated seriously and recognised as a way for us to improve our services. Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. For council property within a block such as apartments or flats, the council also have a responsibility to maintain access areas such as the communal entrance, hall, stairs and landings. Contact us if you cannot make an appointment on 020 8379 1000, or email housingrepairs@enfield.gov.uk. Crawley Borough Council. You must allow our staff or contractors into your home at any reasonable time to do repairs, inspections or improvement work. Where the loan offered is not enough to cover the full cost of the work, you would need to fund the rest. Previous. Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the ten year period. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. This applies to all properties where gas can be used. You have accepted additional cookies. Our aim is to sort as many complaints as possible at the first point of contact. London Report an empty property. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. In December 2022 the paid and 65 were out of borough. Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. All rights reserved. Visit us. The Housing Ombudsman's approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. The council should repair any damage caused by maintenance or building work. Wates Living Space and Wates Residential have been named on four key lots of Camden Councils four year 620m Property Works Framework. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Buying a council property. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". . Internal deterioration such as damage to carpet, walls etc. The letter claims that 100 households arriving in Crawley without housing would cost 227,500 every month in temporary accommodation costs, but if the number rose to 2,000 it would cost the. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Housing repairs. Private housing disrepair Repair and renovation loans If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the. Crawley Borough Council disrepair compensation claims If you are a council housing tenant, social housing or live in a local housing association property in the United Kingdom, we can help you file a compensation claim against your landlord if your residence has fallen into disrepair. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. If you feel the issues raised in your original complaint have not been addressed at the first stage, a further investigation will be carried out. If the repair is an emergency, you should call us immediately on 01709 336009. Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the 10-year period. Password (min 9 characters including a number) *. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Services for our tenants, including rent, repairs, new homes and managing your tenancy. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. The Cabinet agreed recommendations to appoint Mears Group at their meeting on 27 November. Thank you for your patience. Wates worked closely with the Council to implement a range of innovative methods to train staff and prepare vehicles and equipment to enable housing repair work to begin across the borough. But opting out of some of these cookies may have an effect on your browsing experience. Apply to Council Housing jobs now hiring in Crawley on Indeed.com, the worlds largest job site. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants, arranging and paying for any damage you or your visitors have caused in your home to be put right, the structure of your property is kept in good condition this includes the walls, ceiling, roof and windows, gas and electricity appliances work safely, shared parts of a building or housing estate are kept in good condition. For more information, contact the HSE Gas Safety Advice Line on 0800 300363. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. The pattern element in the name contains the unique identity number of the account or website it relates to. Browsealoud Accessibility News. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. Home; Features; Services; About; Contact; Login; Get Free Demo These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Hotjar sets this cookie to identify a new users first session. The following should be maintained and repaired if necessary by the council, otherwise, they could be liable to pay you council house disrepair compensation for any damage caused: Regardless of whether the council use independent contractors to carry out maintenance and repairs, or whether they use their own contractors, they have a duty to ensure that they carry out any works necessary to maintain safe living properties for their tenants. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Improvements and alterations An alteration or improvement to your council house is any work you undertake which alters or improves the building, its grounds or the fixtures and fittings within. In a joint letter to the government, written with West Sussex County Council, Crawley Borough Council said the extra costs of housing more Chagossians could result in it declaring a section 114 . . Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. 38 vehicles were also exchanged with risk assessments conducted in advance to ensure adherence to safe working guidelines. E14 9GE Special circumstances for accepting complaints beyond this time will be considered, including the reason for the delay in telling us what went wrong. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Housing Disrepair null. Our environmental services asbestos team survey homes we manage to identify materials containing asbestos and assess its condition. do everything more quickly because you don't have to call us. A common problem that arises in many homes is condensation and mould growth. 1986 Crawley Borough Council election. We also use third-party cookies that help us analyze and understand how you use this website. Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Wates Living Space set to expand its presence across South Yorkshire, focusing on portfolio of housing repairs and maintenance in Rotherham and Barnsley. *Working hours: * 37 per week. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Outside of office hours the number above is for emergency repairs only. Find out what repairs we can change you for and what is included in your rent. Sheltered housing and extra care. Renovation loan can be awarded up to 8,000 to meet the cost of renovation works. About housing care/EAC Updating housing information Advertise available properties EAC Quality of . Wates Living Space has been awarded two responsive repairs and minor improvement contracts by Family Mosaic, cumulatively valued at 13.2m. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. As per your tenancy agreement, you must allow us into the property to service appliances. Wates Living Space Maintenance has expanded its presence in North Wales following its appointment to deliver contracts for two housing associations in the region. Housing. *Contract type: * See about the role. Failure to do so could give you grounds to make council house disrepair claims against them. Crawley Borough Council has nearly 800 employees, led by a Chief Executive and 3 directors, who have responsibility for: Environment and Housing Community Services Resources Contact Crawley Borough Council Phone (general): 01293 438000 Fax (general): 01293 511803 Chief Executive: 01293 438626 Director of Environment and Housing: 01293 438754 The Housing Repairs service is critical to our tenants and leaseholders. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Written by on 27 febrero, 2023. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. The latest news in your inbox every week. List. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Such damage may include items such as clothing, furniture or bedding that have been spoiled by mould growth or water leaks, for example. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Your own home. The money owed will be recovered whenever the property is sold in the future. The number .
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