That Ross had some cool shirt and was looking forward to making more purchases unfortunately my first and last $60 purchase at Ross will be my last. Returns for items purchased with a gift card will be refunded as an in-store credit. According to Ross holiday return policy, any item that you purchase between December 1 and December 31 will be possible to return until January 31 of the next year. How much time is taken to get the refund back? 5 items, I paid no lower than $25 a piece. I read Ross return policy but didn't find any thing about returning within 24 hours require ID. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Just a suggestion to help out. They will get the message and trust me things will change. The customers can request a return within 30 days. Sometimes descriptions don't accurately match, why, I don't know but, it has been known to happen. I came here to see how long my refund will take to appear on my credit card. In cases where jewelry is involved, it's always best to take it back to the store you purchased it at. What is going on. Now I know the reason all my neighbors do not want to visit that store! I tried to overlook the attitude she had from the start. From toys to clothes to home goods to electronics. My receipt showed a sales tax of $3.23. Frustrated, she walked away and I asked her - Do you have the receipt? Refunds to a Target RedCard typically take up to 2 days after we've approved the refund. How To Return An Item To Ross When Purchased Via Debit Card When your original form of payment was using a debit card, and you wish to return the desired item, it is just a simple, easy step to follow. In fact, the time frame is generally between 7-10 business days. She said that because I'm returning it in less than 24 hours and the system requires it. If I don't have the receipt, can I get store credit? Please keep in mind that all company stores (Such as Ross, Marshall's, TJ MAXX, Walmart) all operate and run differently. Ross in Joplin, Missouri has a TERRIBLE and ridiculous return policy that is unnecessary and makes no sense. We're supposed to give you a reason to come back, not accuse you of something we can't prove you did and then treat you like you don't matter, that's not how it works. Alternatively, merchandise purchased online can be returned using our return-by-mail option. Went to Ross bought a phone charger and broke within 24Hrs then returned it bought another in store plugged it in and that one just didn't work returned it and got my cash and left. Is that how it goes with their damaged items? If you bought a pair of shoes still in original condition and lost your tag, bring the receipt and try to find a replica of the same shoes( Size does not matter). I went back the following day with the receipt. Only once did i sign. It was in new, mint, as-sold-as condition with the receipt. Items returned without a Ross tag are very hard (if not impossible) for employees to process. Can i ask why or should i go back and lt the store know. Purchased jeans and a couple of tops from Ross, Lufkin, Texas. I bought my son some clothes for Christmas but he has never wore them at all I didn't realize he out gree the size I live out of town and I had shipped them to him what can I do about returning the items or exchange. ross return policy debit card $12,000 in 1858 worth today. Today I return a pair of shoes that I purchased for my 93 yr old mother. And it's in a more lively area too. I went in to the store right after work and selected two Bamboo Pillows. Is this even legal? Step 1: Go to Your Account > Purchase history and then select the item that you wish to return. A credit card is guarded from fraudulent activity and some . You lost a good paying customer! I honestly did not know that you did not honor it. I've only wore it twice and I cut the tag off. Therefore, the cashier deducted $24.99 from 60.92. Isn't that your job? with the purchase receipt. cause I won't return to this particular store. Ross employee. After all that has said, My point is, first Ross is not tagging and matching the right items and it is not right for the employees to blame the customers in a very rude and non professional way. The 55+ Tuesday Discount is a program exclusively for customers 55 years of age or older. You will only get angrier if you continue to rely on that. Also, a lot of places ask for ID so that they can keep track of you. I have made plenty of returns with no issues. The refund verification system used by this retailer requires that the receipt number be entered into it, and consumers must also provide a valid picture ID at time of refund. I'm trying to return 2 unused items from Ross within the 30 day policy at the store in La Verne where I bought it. show ID when I used the store credit. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. If the SKU# on the tag doesn't match the one on the receipt and the description also doesn't match then it's highly likely the tag was switched post purchase. She expressed a desire to simply get a credit to buy another dress that would fit. So unprofessional!. He never left the store with it. Yes, you can return orders at the Ross store, but to get refund to the original mode of payment, they need to be accompanied by the sales receipt. Shipping and handling costs are not refundable, Your product will not be returned if it has been opened. I went to the Ross in Ocala on the Blvd. A signature may still be required for returns with a receipt as well. The subtotal on my receipt was $35.93. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! Since I'm not in the habit of returning things, and didn't have the foresight to keep my receipt, should I get punished? Require. So if you don't totally love your Ross purchase, keep those tags attached to play it safe, especially if you're hoping for a full refund in the end. As the cashier rang my items she asked if i wanted them wrapped(picture frames) about 15. Because I only buy name brand items, I've never had a problem with the quality of the clothing. i also have my receipt but dated back from 2019. At that time i told her i was going to return everything that i had just purchased. Now I could understand if I bought them yesterday and for whatever reason the charge hadn't cleared the bank or if I had paid by check or credit card but it was paid with a debit card 2 weeks and my only option is to put it back on the card or get a store credit. Bought a jewelry item and was trying to return it. She even offered to buy it for me. *Required Fields. (Need to change that). They are sisterhood and have terrible service. I took them to the store thinking I could just exchange them and the cashier said we have a new company preturn olicy. I bought a ring that said size 7 that's, my girls size in rings and it didn't get her can I return the ring? It's ridiculous because I didn't see on the back of receipt that can't return to other store. We returned a shoe rack that cost $24.99. Hi guys..I bought a pair of shoes from Ross and I want to return those but I lost the tag and there is a receipt so will they refund me back with no tag and just a receipt? The people waiting behind me where not happy as well. The cashier demanded the tag that came on it and didnt even look at my recite. And 30 days have not done yet. One of the above mentioned cards must be presented. WHAT A SCAM!!! It's like "Thanks for your money, now f*ck off! No MORE good quality and forget about cotton ones. Return Policy for Fine Jewelry, Swimwear, and Lingerie The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. Once I mislaid the store credit, moved to another state and found it 5 years later. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. Host Of. We do not provide itemized merchandise searches. The 2nd associate told the first one to leave and she took over. I have the receipt!! If quality of a product is the issue, Ross should honor their exchange policy for a full refund. I complained that it should be a credit to my Discover but they said the computer would not allow it. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. So customers that take advantage or try to beat the system ya stick it to them. During this time of Xenophobia, I felt uneasy by this encounter wondering if ROSS has issued special instructions for dealing with immigrants. If so can I get a new ring. I'm the shopper who hates to try clothes on in a store. Note: This discount is only good on Tuesday. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. V It was purchased on 12/24 and returned on 12/26. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. I think I have a receipt. In San Diego store: I returned pair of silver earrings today and manager said since I "tried them on" they had to be thrown away. two different colors and would decide later which color to keep. Now he's out $21.00. There are a select group of products that have a modified return policy and are listed below: Highway. Other stores with very competitive prices that don't give you a hassle for 5 days. Last Saturday, my mother asked me to take her to Ross. Isn't that a way to see and know if they have defaults? I am inquiring about*. I suggest y'all have a meeting bout being a little more friendly and maybe ppl would want to actually come in there and shop more.maybe y'all wouldn't be so dead in there if ur employees actually greeted u when u walked in the door. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. The next day tried to return the light sweater.The store said it is against company policy to return a designer sweater. What does that mean, is it true, and what can I do? So please be considerate when it comes to returns or exchanges. Plus, it's an item that would be put back on the shelf and resold. From their website, "Merchandise returns without a receipt will require a valid picture ID and if approved by the refund system, will be refunded in the form of a store credit or exchanged at the item's current selling price ." Was told by manager that shoes were off system, as too old and with no receipt( even though it still had Ross tag) - only a .49 cent credit was corporate return policy. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. I would never go to ross and I do not recommend it for many different reasons. 4) stop trippen on stuff and think realistically if you were in the cashiers spot what would you do and remember don't make them try and compromise there jobs for a small $1 savings.
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