A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Barcelo bought out Occidental right . I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. View Details. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. He purchased from previous individual owner 10 years ago. Others, however, pose a big financial risk. Palmera Vacation Club Company. To use our mobile site, please enable JavaScript. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Need to file a complaint? Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Now I have 2! May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". membership takes 45 days to activate, 15 days after you can My husband and I are both smart people and we feel so foolish that we jumped into this. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Sign up for free now, Sign up for free to participate on the website. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. This review was chosen algorithmically as the most valued customer feedback. We told him flat-out during the tour that we are not interested. Someone's going to jail and it isn't me. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. After the tour, we had to go back to the office and he kept trying to convince us. Please visit RCI.com for details. All of the lies, promises, and representations are part of the scam. All-Inclusive resorts may charge a mandatory all-inclusive fee. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Can any body help me? They were looking for Maintenance fees. Time Shares. I have tried multiple times and never receive a response from the request. The savings and perks are clear. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Now, multiply this over the next 50 to 60 years. No travel service of real value is ever free. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A timeshare is not what you may think it is. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. I am still suffering with cancer issues and cannot pay my medical bills. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The most helpful contributions are detailed and help others make better decisions. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. In reality, timeshares are not bad. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? The complaint has been investigated and resolved to the customers satisfaction. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Write reviews, ask and respond to questions, Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Our credit is being held hostage by Palmera Time Share. Unlimited Vacation Club - Members Only Please! He was not up front at all. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Contact them directly! Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. A lot of robocalls are currently making this pitch. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). In Share your photos and videos with others to prove the truth of your words. We want you to share your story, with both the good and the not-so-good. Is this your company? Buyer Beware!!!! Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I called the number they gave me three times to cancel the contract but no one answered. It was basically, sorry sucker attitude. Regards, One of the worst decisions of our life. Login to participate on the website. B. brenda123129 of FARMINGTON, US. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Palmera you have take advantage of to many families and it is time for answers. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. So why do people still buy timeshares? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fla. Who do I contact? Palmera Vacation Club Members Association, Inc. I am one of those seniors who purchased on the promise that they would sell current time share. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. How much do you spend normally on your hotel? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. This post has been removed at the author's request. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. First off, I want to say that the people from Palmera are so hard to get ahold of. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. We are dedicated to delivering vacation memories that last a lifetime. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. I am thankful that the only financial information I gave was our credit card. I have already paid $2655 plus $846. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Theres a lot of noise out there. Hawaii TAT Broker ID #TA-023-193-6000-01 Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Useful. We bought 3,000 points for around $13K. To be updated with all the latest news, offers and special announcements. This allows us to verify that our reviews come from real guests like you. When I called the number on the email, it took me to an automated service. No. File Complaint We grabbed our stuff and got the heck out of there. This will surely increase the credibility of your complaint. Reverse and return back to what we had, and reimburse us for the waste of our time in full. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Theyre also applicable regardless of the comments tone. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. We were told they no longer sell that Other restrictions may apply. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Palmera Vacation Club. I called in late November and was told that my dates were not open to call again in January. legally cancel the contract. Taxes, additional fees, and charges may apply. Everything was going ok. Our salesman told us that he would never buy a timeshare and that this was wasn't one. Learn More. Offer void where prohibited by law. All prices are based in U.S. dollars (USD). Phone number +1 888-887-2563. After purchasing, I was told to just click Book Me and schedule my trip. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Need to find a different location? TUG saves owners more than $20 Million dollars. We stayed at the Island Links and attended a timeshare presentation. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. This business is not a member of Business Consumer Alliance. a 5 week time share at Island Links Resort in Hilton Head, SC. Help please. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Time share oversere haven't got anywhere yet. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Thank you! Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Not to mention, timeshare resale scams can target owners in need of relief. They lie right to your face and then remind you that nothing they say is legally binding! One thing I have now witnesses and everything was recorded just last year before COVID 19. In We purchased a 3000 point timeshare for $12, 500 from Palmera The Palmera membership also included a Quest Vacation Club membership. It's clear there is no intention of honoring that. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. showed us were significantly less than what was actually Featured review. product but we could spend more $ and upgrade. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Interested in Palmera Vacation Club? Washington Seller of Travel Reg. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. These vacations are limited. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Offers void where prohibited by law. How do they get away with this? We wouldn't budge. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. My decision to purchased was based on lies. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Desired outcome: So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ComplaintsBoard.com is a leading complaint resolution website on the Internet. sonyasample@gmail.com. File a complaint. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. 13 After about another hour, I finally got through to the right person. All reviews are available on the sites they are accredited to. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. No. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. He also danced around answering a lot of questions. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. This is a massive operation I thought. Palmera also has a Facebook page that we should all be posting on. Click here to explore the Palmera Portfolio. We have excellent credit and I don't want this to ruin it! RCI members must redeem this exchange offer through the contact center. The lady I spoke too had no interest. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. I am respectfully asking for a rapid response. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Get direct access to Palmera Vacation Club through official links provided below. Do we have any recourse to either go back to original rules when we joined or get out of contract? In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. BCA has no information regarding government actions at this time. At least I can dispute the credit card charges. The first thing you should do before searching for rental homes is decide on an ideal budget. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Complaint Resolution Index (CRI) Explained. If you enjoy the TUG website/forums or found value in the information you learned from TUG. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Extra VacationsSM getaways prices are based on a seven-night stay. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. They lied about what the points would get us. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Where can I get more information about the class action lawsuit. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Use this comments board to leave complaints and reviews about Palmera Vacation Club. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. I would also send a copy via USPS certified mail with tracking today. We didn't start to look into it more until we got home Sunday night. We did not need Palmera without this. Already have an account? Barcelo/occidental vacation club is a rip off. The price level of this organization is high according to consumer reviews. Save. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. With the average cost of a timeshare, you will have already made up what you paid for and more! Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. I submitted a certified letter to the company with no response. The first clue should have been that the Quest incorrect. Payment . Customer Reviews are not used in the calculation of BBB Rating. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Report inappropriate content Robert F 2 posts 92. We have had two BAD ENCOUNTERS with Palmera. true. Make sure any club youre considering can pass an easy scam test. Already have an account? ST-36515. Load More; Browse for Rent Browse for Sale Add Your Property. Box 7602, Hilton Head Island, SC 29938. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. We retained Login. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. They responded recently they dont purchase timeshares. This was a hassle no doubt. Don't have an account? Palmera Vacation Club reviews & complaints. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Re: Palmera Vacation Club They sat us down with our salesman in a large room. Hawaii Seller of Travel Reg. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. I did this for over an hour. Desired outcome: the 2 timeshares we were trading in would be sold and that we Pay only $199USDon your exchange fee when you book select Orlando resorts. At this point I am willing to let them keep the money they sham me out of. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Hopefully the refund will post in a couple days! Recommended Reading: Best Places To Invest In Vacation Rental Property. purchase it back from us. Other restrictions may apply. No we know why. Read your contract for rescission and follow those directions exactly as stated. The travel prices the salesman Should I contact the finance company as well to let them know we have canceled the contract? They think all they have to do is change their name or change management companies and people won't find out. My points being correct. Login. Still wondering why people buy timeshares? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. If a deal is actually honest, it will still be there after you take a day or so to check it. Your contribution should be yours. Contributions should be appropriate for a global audience. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. We asked plenty of questions, figuring 4 heads were better than 2. All of the one star reviews that you read are TRUE. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We were still not interested. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. and I fell for it. What is the cost???
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