These agents will take the package and sign it on your behalf. I recently sold a pair of shoes and shipped it via USPS priority, to a confirmed address and eligible for seller protection. No paper mess and a greener planet. Since youre still waiting to see whether the parcel will reach you, you should hold off with filing a claim. Most are on caller services, meaning they send a truck to USPS to pick up the shipments for their customers. what does delivered to final agent for delivery mean - USPS Knowing your shipping cost is critical to pricing your items right and maintaining your profit. Just hatetalking to ebay customer service. Tip. If its been several days and the package still hasnt arrived or you have absolutely no idea who it may have been delivered to, it may be a good idea to get in touch with your local post office. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. document.write ('&cb=' + m3_r); ", Here is another one: "I am a letter carrier, and I have been instructed to sign all items as C-19" or similar. Are you a seller looking to help a buyer with an item that hasn't arrived? Les meilleures offres pour NEUF CRAN LCD 15,4" WXGA POUR ASUS X50UL sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! Your position is unchanged in strength. He suggested blacking out anything that says eBay on the box or label. Your buyer needs to contact the mail room of her University. On top of that, the packages that are set for delivery may go out at such a time that the intended recipient isnt around to actually receive the package that they were expecting and that introduces a whole different ball of wax into the mix that needs to be dealt with, too. I would try to contact her post office myself and ask about the status. This page provides a list of the standard USPS Product Tracking & Reporting (PTR) scan status events as packages are processed through their system. How to use your eBay earnings to purchase shipping labels. As a reminder, this subreddit is not an extension of official USPS customer service therefore inquiries by customers may be removed by mods if a question is answered by the FAQ or the post is in violation of our rules. Enter the tracking number, or if you dont have it, the date you shipped the item. I think this information will be useful to you: https://www.uspstrackingfun.com/usps-delivered-to-agent/, Thank you,it became a little clearer to me how it works. After all, not many people remember going down to the USPS and speaking to someone at the post office about authorizing different agents that can receive their packages on their behalf. Note that if your city has multiple post offices branches, the one thats likely responsible for your delivery is the one located in the same zip code as the delivery address. I ordered an item from the Us for $137usd paid $21 usd shipping to australia. if (document.context) document.write ("&context=" + escape(document.context)); The first thing to do if you see that your package has been delivered to an agent, is to check with the people who may have received it. It's up to the buyer to update the eBay status but if they say it wasn't delivered according to the usps and eBay it was. USPS delivered to Agent - CMP Forums - Civilian Marksmanship Program ACCEPTED ACCEPTANCE AT DESTINATION: The item arrived at the destination USPS processing facility or Post Office USPS Delivered To Agent For Final Delivery (Meaning, Next Steps + FAQ). The result is no package. This subreddit is not affiliated with or endorsed by the United States Postal Service. 3 HeadPineapple7491 14 days ago Thanks Packages often end up at the local postal service, and the USPS tracking system shows the same status. //]]>-->. Here's what to do: Dial 1-800-222-1811. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. Contact us, No contract. There was a buyer awhile back who lived in Ehrlenger. Once a request is opened, you have 3 business days to resolve the issue. I had an ebay shipment delivered to "agent" last week, after a phone call I found out the agent ended up being an alternate post office since the intended . One of the drawbacks of this process from the USPS is that they do not have the resources or the ability to confirm the identity of every individual that they count as agents able to accept packages for you. If the shipping address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. For HP Stream 11-d007na Charger Blue Tip 65W Laptop AC Adapter - ebay.ie When you click the tracking pop-up it's stuck at "it's on its way to the buyer" and "was scheduled" for delivery on X date. Hopefully ebay will give them acourtesy refund. For more details, visit the US Global Mail website today! Well also help you track your USPS, UPS, and FedEx missing packages and file claims for Amazon, FedEx, USPS, and UPS late deliveries fast and easy! My package was out for delivery and shows it arrived at the unit today then it was delivered to an agent 4 hours later. Options. USPS Delivery to agent for final delivery : r/Ebay Changes to Promoted Listings Standard ad fees, eBay partners for sellers services allproviders on one page. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); This is because the agent that the package was delivered to actually has to perform the final delivery, which takes time. Failing to ship on time can lead to your item arriving later than the estimated delivery date. Excellent!!! So, the default code that they use to avoid hassle is that the package was delivered to an agent. Read our article on shipping for sellers. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. Type in your tracking number. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. Is anyone else seeing an increase in USPS delivery statuses showing as "Delivered to Agent for Final Delivery"? If the seller has already shipped the item, they won't be able to cancel the order. If the package was insured, you may be able to file a claim to be reimbursed for the packages value. Of course, if the authorized agent that received your package for final delivery was a trusted neighbor or coworker you might have to wait a little bit longer to get your hands on your package at least until the next time that you see them, or until you reach out to them and schedule a time for you to get your package. In these situations, though, the USPS specifically look for ways to deliver your package to authorized agents. The error in tracking still shows but usps is telling me the customer has the package. When Will Packages Delivered To An Agent Actually Arrive? My entire library of courses, templates, cheat sheets and swipe files. An agent refers to whoever receives the package, but it doesnt only have to be an authorized person. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. "Latest Update: your item has been delivered to an agent for final delivery in PALMDALE, CA 03550 on January 18, 2023 at 10:36 am." Sellers said they believed they had fulfilled their duty and could do no more to prove they shipped the item to the customer. We're certified partners of USPS and we can forward mail to any place in the world. While USPS uses their best judgement and wont leave the package with just anyone, it can be difficult to find out who actually has your package in some cases. Either way, you will get notified that the parcel is delivered to an agent. If you dont agree with the decision after eBay has stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. To learn how to reach an actual person at USPS rather than being stuck on their automated support line, click here! HMMMM. You can still close it if things are resolved. Guess I will wait untill tomorow to call ebay and get this closed. this is why freight forwarders arent allowed on ebay. No, consider this specific tracking update message to mean that your package has actually been delivered and if it hasnt been physically dropped off at your home or office its with someone that you can visit to get your package from directly. The process is streamlined to a tee as well. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. That way, they do not get a negative mark for not delivering the package, and they can put it back on their truck for delivery the following day. My customer lives in Linton, IN. Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. 100% satisfaction guarantee. Refund Responsibility for missing/stolen package? : r/Ebay FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. Anyways, I can't do anything. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! Wonder if the box had something on it I missed? The USPS final delivery agents are the drivers who deliver . Required fields are marked. Published December 8, 2020. I travel around the world and US. My question is rather basic: how should I ask sellers to ship my goods so that delivery always reaches the final destination, not an "Agent"? Most of the time thats not going to be a huge problem, as its not like the USPS mail carriers are going to be handing boxes from Amazon over to just anyone and everyone walking by your street assuming that they are your neighbors and that they have a good relationship with you. if (document.mmm_fo) document.write ("&mmm_fo=1"); Most commonly, this is someone who lives at or works at the establishment where the package is being dropped off. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. I can't even raise a case to refund it. If they misplace a package, there's not a thing USPS can do about it, and eBay sellers are protected because you directed it to be shipped to a third party. In addition to actually handing off the package to another person, there are two other instances where USPS may mark delivered to agent for final delivery on the tracking. ok, I see now you're located in Russia, as the poster below stated, "delivered to agent" may mean it in US customs. USPS - Delivered To Agent For Final Delivery (Meaning, Next Steps + FAQ In some very rare circumstances, though, you may be dealing with someone that acted as an authorized agent to receive a package for you that wasnt authorized to do so at all. Questions about the Global Shipping Program - Page 94 - eBay You won't be able to re-open the request or case once it's closed. I guess the customer does not get the item. First of all, USPS will not hand over your package to anyone thats available it needs to be someone authorized to receive your mail. there no fees into the US if the purchase is under $800.00. In this article, Ill be covering what exactly this message means, who currently has your package, and what to do if you dont end up receiving it along with other common questions as well. Once an item is accpeted at the Global Shipping Center in Erlanger, your job is done. They get so much Priority mail that they justassume everything is going there without looking at the label. So, its possible the package may actually arrive straight to your door from USPS the following business day. Your email address will not be published. #7 01-12-2021, 12:23 PM . The fact is, the USPS carrier will scan the package with a GPS tracker at the location where it was handed over to the agent. They may not want to tell you that they accepted the package for you or they may not even know who you are and instead just feigned to be authorized agents so that they could get their hands on whatever it is you were having shipped to you in the first place. You have the option of adding a note to the buyer. '&charset='+document.charset : (document.characterSet ? eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. USPS has GPS scanners that can pinpoint the exact location where the scan occurred, and where they claim the package was delivered. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. You will also be able to work with them directly to find out what options are available to you. In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. document.write ("'><\/scr"+"ipt>"); The buyer writes me the same thing: "USPS stated the shipping label on my order was Indianapolis Indiana. Cancel within 30 days for a full refund. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); I'd let the buyer know you are investigating with USPS and appreciate her patience while you do so. Press J to jump to the feed. eBay measures how well sellers get their packages into the hands of customers. If there's a problem with the item or you want to return it, you'll need to close your item not received request, and open a return request instead. Most packages that have been delivered to an agent are actually delivered to your door within 1-2 . If you can't find your parcel, you should check with the supervisor at the post office where the package was delivered, or call 1.800.ASK.USPS". document.write (document.charset ? What does it mean to delivered to a postal agent (USPS) on eBay? Therefore, waiting 1 business day (or 2 if youre patient) is usually enough for the package to get delivered without any extra steps needing to be done. Wastingtime101, who is active on the eBay boards, explained the problem as follows: "In many places such as apartment buildings with concierge/doorman, townhouse complexes with a management office, freight forwarders, buildings with mailrooms, etc USPS will deliver to the building's mail "agent" and this has always registered a "delivered" status on the eBay orders page. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . Delivered to agent is delivered in the eyes of usps and eBay. Delivered to agent just means it was handed off to someone authorized to take a package for the recipient. moment, Oh, Ship! When USPS hands off the package to an agent, from their point of view the job has been successfully completed. I never used to see this but the last few months or so it happens on SOME but not all packages. When communicating with the buyer, do your best to be polite and professional in your responses, even when theyre upset or angry. Just let your customer know that you're monitoring the status and it still appears in transit and it's too early to consider it lost. Of course, if this is the first time one of your packages has been delivered to an agent for final delivery, you may wish to preemptively check with the person who may have received it, and retrieve your package yourself. If you are trying to get an idea of where a package is after checking its status on the USPS . Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. Shipping and delivery for buyers | eBay Learn how to cancel an order and how it can affect your performance on eBay. Receive notifications for tracking updates. So the tracking shows that the item has been delivered. This particular item gets shipped in the big lts box it comes in. USPS website. How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased.
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