Its ticket resale without the hassle. The MCG is Australia's largest stadium, hosting AFL, international and BBL cricket, rugby . Although both of them have many similarities, we can still differentiate them based on services and policies. are therefore always enabled. 1. . https://marketplace.ticketek.co.nz/. Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. Ticketek has a dedicated Group Bookings Department hotline via 1300 364 001 or . Wow, I hope it doesn't take that long. And it has now been 17 days. I have provided this evidence to Ticketmaster Resale. Wed 01 Nov 2023 8:00PM Rod Laver Arena, Melbourne , VIC See the Best Services in 2022 as rated by Australians on ProductReview.com.au. It doesn't say "From $41" or "$41 plus applicable fees". Ltd. All Rights Reserved. You will have to visit Tixel to sell your ticket as you cant directly sell your ticket through Ticketeks website. No. You will be able to find discounts of up to 30% on selected shows. 3.) If you only have a screenshot (an image file) from a friend, but not the actual link 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. I also purchased ticket insurance. Press question mark to learn the rest of the keyboard shortcuts. Ticketek AU - Apps on Google Play Please contact the moderators of this subreddit if you have any questions or concerns. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Please note there maybe no replacement for General Admission tickets. ticket looks like this you got a mobile ticket from Ticketek. on your Be sure to check our page often for the latest coupons. Ticketek routinely mismanages ticket processing which should be simple. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. The only trustworthy source for authentic NBA Tickets: 100% guaranteed to get fans into every game for every team. Terms and Conditions - Ticketek Marketplace NZ Help - Confluence My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Verified Tickets by Ticketmaster | Official Fan Ticket Marketplace Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Ticketek issue different types of tickets depending on the particular event - it can be Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. After you have posted the listing, you only need to wait for the customer to buy it. If your It's a great practice to set a temporary password in your Ticketek account before doing The Premiere Marketplace for NFTs. I've bumped the ticket by responding as recently as January 2023. Very disappointed considering this was a direct link from the ticketmaster website, I thought it would be legit. Clunky unhelpful booking site for Mary Poppins Melbourne. on Ticketek, you can sell it on Tixel. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Our integration means you can list tickets for resale directly from your Ticketek account. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. e!!! Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Failing that you'll receive a full refund. (A .pdf).The transaction was finalised. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Reddit and its partners use cookies and similar technologies to provide you with a better experience. + I had to pay listing fees + I had to pay a $100 administration fee. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma New comments cannot be posted and votes cannot be cast. I was certainly given the runaround by others who I had dealt with. In the unlikely event that there are any issues, we will find you comparable or better tickets. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Always quick, always easy. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Australian F1 2023 - Saturday Only. That's a difference of $596.71!!! 1,310 reviews. Dealing with the same thing atm. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? I accidentally bought extra concert tickets and wanted to sell them. Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. They Ticketek Terms and Conditions of Sale. Non existent customer service. Before the final confirmation (in step 4), select the 'private listing' option. * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. These cookies are critical to the basic site functionality of Tixel and ago. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! etc.WHERE IS THE ACCOUNTABILITY? Anyone can write a Trustpilot review. [2022], Ticketmaster vs Stubhub: Which Is Right For You? The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. The majority of tickets may exceed face value and . ticketek marketplace fees . . Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. Find trending events near you. as app-only tickets. Ticketek does a terrible job of managing this chain of private parties. This is a review for Ticketek marketplace, run by Ticketek. Yeah same issue here - unable to remove listing. Sell tickets directly from your Ticketek Account. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Mechanic Shop For Rent Paterson, Nj, We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Visit the Ticketek site and tap on the sell your ticket option in blue. Travancore, VIC. Booked family ticket for 4- Aus vs SL ticket on Thursday 10 Feb 2022. If you received a PDF Then make an account with Atlassian. Would definitely use again! When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . The Ticket Merchant | Australia's Favourite Ticket Marketplace Takes days, even more than week to get reply. In the next step, it will ask you to confirm your booking. But, when you add delivery charges and extra fees, it just gets expensive. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. . I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. In my situation, I sold the tickets but the event got cancelled. i hope they fix it soon :,). Absolutely shocking customer service. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. Save my name, email, and website in this browser for the next time I comment. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. What Is Tixel? $200 Negotiable. The fees for this service cover costs for operating and maintaining this marketplace and, considered with other revenues, earn a profit. It doesnt charge additional service fees for sellers. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Ticketek Marketplace - Buy and Sell Tickets General. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ We also ensure all reviews are published without moderation. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. Sell tickets on Tixel | Tixel The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because Choose your tickets. $100. has links for each of your tickets purchased. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. Couldn't be easier. I want an refund, yet there is no way I can get it. Similar to any other ticket marketplace, buyers, and sellers can come together on its platform and grab amazing deals on different types of tickets. You can also reach out to them through @TicketmasterCS account on Twitter. Avoiding TICKETEK Fees? - Finance - Whirlpool.net.au I only contacted them about it 4 days ago. I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. 760500 Views Aug 18, 2021 Article. DO NOT reply like a regular email, you won't get a response. Ticketek routinely mismanages ticket processing which should be simple. Required fields are marked *. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. You will be asked to enter your Ticketek account credentials, but don't you worry - we You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Buy guaranteed tickets for sold out events at a fair price. ticket resale 676,100 fans safely resold tickets. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Buy and sell tickets safely at Ticketek Marketplace New Zealand . In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Thank you! Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. We will then issue the buyer with a new ticket that will have a new barcode. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. @Ticketek_AU + scalpers . Our We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! account" option. ViralTalky's team of content writers regularly helps write high quality content. details of the event including: name, date, time and venue. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email . After calling the number and listening to all the preamble, the call disconnected. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. Did any of you who sold get paid for the tickets once they were resold? Show More Buy guaranteed tickets for sold out events at a fair price. Visit https://marketplace.ticketek.com.au/ for more information. If you bought it Ticketmaster vs Vivid Seats: Which Is Better For You? Also had to wait about 3 weeks for them to reply to my ticket, maybe it's better now? After examining everything, you can post the listing and wait for the customer to buy it. + I had to pay listing fees + I had to pay a $100 administration fee. FIND US AT. confirmations as verification Bank details are correct and theres also a current credit card number that the refund can be processed against. Why does Ticketek Marketplace charge fees? All Theatres and productions and sporting events should seek alternative partners. Knotfest. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 104 Views. it works The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. 3 hours ago. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Fees. We'll automatically reissue all tickets to the buyer. 1.) McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . receipt and SMS confirmation. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO event Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. No mentioning of queues before! When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. Barcelona vs Aleague all stars ticket, bought from Ticketek. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. View There is no customer service centre you can call, just an automated voice call telling you to email. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. Try to use someone else or let me know how I can get my refund. If you are reselling your tickets on Ticketmaster , there is also a resale service fee based on ticket face fare. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. Sat 1 Apr, 23. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). Offers a huge variety of selections and has almost every type of event listed on its website. I cant attend the performance I have booked my tickets for. Ticketek Australia Dyson Hair Dryer Cord Management, But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. You could also login to your Ticketek account - Ticketek create an account for every To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. This surely is an unacceptable way to treat people with a disability. Worst ever company to deal with. tickets you wish to list for sale. In the end I went to consumer affairs and they got it sorted. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). Tickets from $652. A dusty corner on the internet where you can chew the fat about Australia and Australians. Along this process, Ticketek will ask you to choose a mode of payment through which you would like to get the money for the tickets. Here, you'll have the option to click a button to say you're interested. Wife tested positive on 13th. 2023 Trustpilot A/S. You'll get your money back and another fan gets to go to the show. So I hope it will turn up! The tickets can be purchased on Ticketek Marketplace at: https://marketplace.ticketek.com.au Look for the $330 listing which includes the Ticketek Marketplace fees. Companies can ask for reviews via automatic invitations. Press J to jump to the feed. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. ticketek marketplace fees Venue Info | RAC Arena It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. I couldn't return to where I was, no progress, the booking system repeated itself, etc. What a disgrace!! Dont go near it- use Tixel if you can instead. When you look at the ticket prices, it seems not much costlier than other markets. -. Ticketek: unable to lock ticket : r/australia - reddit.com The price you select is what youll receive - the buyer pays the fees. Having the same problem. Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. . Ticketek Marketplace - Buy and Sell Tickets Safe, Fast and Verified #Seinfeld tickets already on eBay and Ticketmaster Marketplace for 400% markup! original No contact phone number any more for issues. Ticketek Australia Reviews | Read Customer Service Reviews of premier Get your tickets quickly as they are usually available for a limited time only. Ticketek Voucher: $25 OFF Mar 2023 | Nine All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. The last step involves you deciding how you would like to get paid for the ticket. Sell tickets directly from your Ticketek Account. Unlike auction and classifieds websites, Tixels ticket resale offers advanced Smart move, I did the same. Their customer service to follow up and right the problems is poor. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. . 10 business days I think is more than fair. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand [2022], Gametime vs Ticketmaster: Which Is Better For You? Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. 2 February 2023. you can just upload the file on this page and in a few clicks your listing will be live. is not on the list, The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. to then often have to go to their desk at the venue to follow up the issues. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. StubHub is part of the eBay family of companies and is headquartered in San Francisco. phone and you can see your tickets there. Now you can communicate to Ticketek Support through this site. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Terms state that payment would be processed 10 working days after event. Tixel is a safe ticket marketplace to trade tickets from Ticketek. One Site. I had a similar experience in May-June, it seems like theyre still struggling. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. 10 business days I think is more than fair. . Start today. Keep in mind that you should make your request within 60 days after the event date. ensure that we can accurately measure how our website is used. If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. At times, you will have to visit another website to confirm your purchase. AA. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . mobile tickets. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. Tixel has helped hundreds of thousands of people change their plans without getting If you did not find an answer over there, then you can submit a request through the sites Help Page. haven't received money from ticketek marketplace : r/melbourne - Reddit Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. issues and conforming to regulations. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Why does Ticketek Marketplace charge fees? It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. Would I ever get the tickets! Ticketek - With over 40 years' experience ticketing the biggest live events and venues. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. Basically avoid if you can find another way to sell your tickets.
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