Core or Premium/Unlimited 12 and Core or Premium/Unlimited 24 subscriptions always start on the first day of the month. Get a health quote Get a life quote Kick start your PureGym fitness journey Equipped with everything from Pilates to kettle bells to help with your fitness plan. If youd like to add this option when joining, select the PLUS membership option. LINK TO CONTACT FORM. If your home gym is no longer convenient, you can transfer your membership to a different gym. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. , select the 'Packages and Upgrades' tile and follow the instructions. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Offer can be used with Direct Debit monthly membership product only. 2. If you are a fixed member and want to cancel the membership, follow the steps listed below. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. Free freeze - you can currently freeze for free for up to one month. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You will find the termination clause on your membership card. Step 1: Log onto your account on their website - https://www.puregym.com/login/ Step 2: Visit the profile section Step 3: On the profile tab, click on the option titled Cancel Your Membership Step 4: Select whether you would like to freeze or cancel. Note: Make sure to do this four working days before your next payment is due. Note: If you have taken out a promotional subscription with free add-ons, the add-ons will automatically be renewed with the subscription at the prices valid at the time of purchase, unless you have cancelled the add-ons in good time. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. How do I cancel my Direct Debit monthly membership? Core or Premium/Unlimited 1 subscriptions begin one day after conclusion of the contract. Offer is only available at selected gyms and cannot be used elsewhere or exchanged for cash. You just have to log into their website, visit the members area, and select Freezing or Cancelling. In the latter case, you can book only Live Group Fitness that take place in your club. Select the "Your Profile" tile and then "Freeze or Cancel" 3. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. More support topics Before you join All about our gyms Membership info Freezing or Ending Other useful info Keeping You Safe If you're a PLUS member, freezing is included as part of your membership! Alternatively you can email. Yes, you can stay in control, any time of day. Please refer to your Gym's homepage for current opening hours. Clients cannot transfer their guest passes to anyone else nor transfer to another date once the date has been selected. How do I cancel my PureGym monthly membership. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. Alternatively you can emailif you prefer. The email address on the contract differs from the email address entered. Opening hours vary from club to club. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. Log in to the Member's Area. Members give away when they find another health club better than the PureGym. You can pick up your membership card at your CLUB at any time during the stated opening hours. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. Complete the steps which follow to fully confirm your membership cancellation. Please note that the reduced duration can affect the end of your contract. Scroll down to Cancel Your Membership and select this option. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. But you cant buy a further additional subscription. This means youll be able to access your gym at restricted times of the day when you pay a lower membership fee. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. But despite all the features some people are not satisfied with their services and want to cancel the membership. To do this, please submit the follow-up certificate via MYPUREGYM. The Friend ID will only work after you have checked in to the club as a primary member. Depending on the remaining term, you can pay an extra fee for the upgrade. Any recorded reps or times must be verified and signed off by a PureGym team member. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. Some of our gyms offer the option of anOff Peak membership. Have you submitted a workout credit voucher (pause)? Read all the instructions given and confirm your cancellation. Yes, you are welcome to transfer your membership to another person. If youre changing your bank details well need five days notice before your next payment is due. Alternatively you can email[emailprotected]if you prefer. 6. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. If your payment has already been taken or requested, your membership will remain active for the month and will cancel on the next payment due date - no further payments will be taken. Step 2 Click the 'profile' tab. We cannot guarantee the ongoing availability of each benefit. Please refer to the GTC for further terms and conditions for termination due to inability to work out. They will ask you the detail about your PureGym account and also related to your payments. Premature termination in the event of long-lasting inability to work out due to illness or accident is possible on presentation of a medical certificate. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. What we will do if we think your PIN number / Access Device has been misused: Should we believe that your PIN number / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. You can choose from the following options: Yes, you can change the studio. If the online cancellation option is unavailable to you, please cancel directly through your bank. To change back, head to your profile section and change your membership back. Your invoice will indicate the individual items with duration. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Core and Plus members can cancel their membership following the online cancellation process. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. If something else comes up: Please contact your club to reschedule or cancel your appointment. Should you be able to work out again during the pause period, please let us know. If I email them & pay today I can get it back to 20. This can be due to several reasons: This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Available at open clubs only and exclusions may apply. Please note there is a 20 minute cooling off period after each use. More details will be communicated to you by the gym via email. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. They cancelled 1 of each DD but the gym tried to take money from the cancelled one. If you want to work out without restrictions, you can contact an employee directly in the studio to sign a contract amendment. This does not include monthly memberships, the fees of which are always collected automatically via the selected mode of payment. You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. Select Your Profile and then select Freezing or Cancelling. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. Please select a reason for a time stop with cause and upload the certificate. How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). USE CODE: SAVEHALF. We will not be liable or responsible for outstanding monies paid to a Personal Trainer. How to cancel your gym membership As a rule, there are two things to bear in mind when it comes to cancelling your gym membership: the type of membership you have and the agreed notice you. No, that's not possible. You can terminate prematurely due to change of residence if the distance between the main place of residence and a PUREGYM CLUB is more than 20 km. Date of usage cannot be changed once redeemed. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. If we do so we will: (a) inform you, via email, that we believe your PIN number / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below. The certificates are checked individually. Please keep this ticket number on file until you have received the cancellation confirmation from us. Guest passes can only be used at the trainers home club. Offer cannot be used in conjunction with another offer. The deadlines for payments and cancellations shall remain the same. To cancel your Pure Gym membership follow these instructions: Head to puregym.com and log into the member's area; Select 'Freezing or Cancelling Your Membership' Follow the on screen instructions to freeze or cancel your plan; Pure Gym will allow you to remain a member for a designated time at a reduced rate. For Off Peak memberships, access is granted daily until 2 pm. This agreement is governed by English Law. From there, you will be able to cancel your monthly membership. If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. Nova will be there to monitor your bills, plan your goals and improve your spending habits. Please make sure that your email address is always up to date. The house rules contain all regulations and guidelines which must be observed in the studio by our members. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. Then you can purchase the additional subscription you want. Please note that you cannot train with us with an open debt claim. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. Offer must be claimed using the promotional code. From there, you can cancel your membership. R961ROP 5 yr. ago Same thing happened to me. The fastest way to cancel your PureGym membership is online through their website. Will My PureGym Free Trial Auto-Renew Into A Paid Subscription? From time to time we may need to increase the price of membership. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. Free passes have no resalevalue andcannot be exchanged for cash or any other product or service. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. It will take up to 14 days for your national access to be put in place. Most gyms have an auto-renewal system when you sign up, which is usually why you have to sign your life away whenever youre getting started on a free trial. Currently, this change cannot be made on mypuregym.swiss. Go to your Members Area, select 'Your Profile', then follow the instructions to freeze. We will be happy to reactivate your contract.
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